Best Inbound Call Center Services in Massachusetts
Inbound Call Center Services in Massachusetts can provide a critical piece of the customer support puzzle. Customers have grown tired of impersonal automated voice services and instead prefer to speak to real people in Massachusetts inbound call centers that can answer basic questions about business services. In order to keep customers satisfied, allow them to speak directly to a live representative with our best-in-class Massachusetts inbound call center services.
- Best Massachusetts Inbound call center service providers
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Inbound Call Center Service Cost in Massachusetts {Hourly}
If your business is larger and experiences a steady influx of daily phone calls, you may need a dedicated call center agent. Massachusetts inbound call centers charge between $26 and $36 per hour for 24/7 support. Your agent will not answer calls for any other business and you can rest assured that your customers are receiving the support they deserve.
Inbound Call Center Pricing in Massachusetts {Per Minute}
For smaller businesses, call volume can often be low or sporadic. Per minute call center pricing models often provide the perfect stopgap and cost between $.75 and $1.30 per minute. Understand that with this lower cost pricing model you do not receive a dedicated agent. Rather, your agent is shared between other companies and trained to answer your dedicated lines with a custom greeting of your choosing. This is often the best solution for growing companies trying to keep costs low.
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Our dedicated providers have decades of proven excellence in Massachusetts inbound call handling. To discuss the needs of your business and get exact quotes inbound call center pricing in Massachusetts, contact us today!